Transform Your Water Delivery Business with Havza
The all-in-one platform for water delivery businesses — manage orders, couriers, customers, inventory, and payments from web, mobile, or Telegram.
Everything You Need to Run Your Water Delivery Business
Powerful features designed for businesses of all sizes
Admin Dashboard
Manage orders, customers, couriers, products, inventory, and branches from one centralized panel. Real-time delivery tracking, stock alerts, price rules, and full audit trail.
Operator Panel
Streamlined call-center workflow with fast order creation, customer search, address management, and bulk order import via Excel. Assign couriers and track deliveries instantly.
Customer Telegram Bot
Customers order water through Telegram with product catalog, shopping cart, saved addresses, balance checking, and real-time order tracking. Supports Uzbek, Russian, and English.
Courier Mobile App
Full-featured iOS & Android app for couriers with personal delivery dashboard, order acceptance, earnings tracking, personal inventory, and push notifications.
Payment & Debt Tracking
Record cash, card, terminal, and bank transfer payments. Automatic customer balance management with overpayment credits, debt tracking, and full payment history.
Analytics & Reports
Revenue dashboards, courier performance metrics, customer ranking, order source analysis, geographic analytics, and Excel export. Filter by date range and branch.
One Platform, Three Powerful Roles
Tailored interfaces for every team member — admin, operator, and courier
Admin
Full business control and analytics
Get Started in 3 Simple Steps
No installation required. Fully cloud-based.
Register Your Business
Create your Havza account, set up your organization profile, add branches, and configure your products and pricing in minutes.
Connect Your Team
Add operators and couriers with role-based access. Set up Telegram bots for customer ordering and partner notifications. Install the mobile app for couriers.
Start Managing Orders
Receive orders via web dashboard, mobile app, or Telegram bot. Track deliveries in real-time, manage inventory, and monitor business performance.
Powerful Integrations
Connect with the tools your business already uses
Telegram Bots
Dual bot system for ordering and notifications
- Customer bot with catalog, cart, and order tracking
- Partner bot for real-time business notifications
- OTP verification for secure authentication
- Supports Uzbek, Russian, and English
Yandex Maps
Location-based delivery management
- Interactive address picker for orders
- Delivery location viewing on map
- GPS-based courier navigation
- Service area visualization
Push Notifications
Real-time alerts via Firebase Cloud Messaging
- New order alerts for couriers
- Delivery status updates for all roles
- Low stock and inventory warnings
- Payment and debt notifications
Excel Import & Export
Bulk operations for efficient management
- Bulk order import from spreadsheets
- Customer and product data export
- Inventory movement reports
- Analytics and revenue reports
Why Choose Havza?
Increase Delivery Speed
Real-time push notifications, instant courier assignment, and delivery time slot scheduling to optimize your delivery operations.
Reduce Operator Workload
Telegram bot automates customer ordering. Bulk Excel import, quick order creation, and automatic address detection save hours daily.
Zero Lost Orders
Full lifecycle tracking from placement to delivery with 9 order statuses, audit trail, and automatic notifications at every step.
All Data in One Place
Multi-branch management, warehouse inventory, courier stock, customer debts, bottle deposits, and payment history — all from one dashboard.
Works for Any Size
From 1 courier to hundreds. Start with the Free plan and upgrade to Pro for unlimited couriers, branches, and operators as you grow.
Fully Cloud Based
No installation or servers required. Access from web browser, mobile app, or Telegram — anytime, anywhere with 99.9% uptime.
Trusted by Growing Businesses
Simple, Transparent Pricing
Start for free, upgrade when you're ready
Free
Try the platform with no commitment
- Up to 50 orders/month
- 2 courier accounts
- 1 operator account
- 1 branch
- Customer Telegram bot
- Basic analytics
- Order status notifications
- Email support
Pro
Full power for your business
- Unlimited orders
- Unlimited couriers & operators
- Multi-branch support
- Advanced analytics & Excel export
- Regional & volume pricing rules
- Inventory management & stock alerts
- Courier reconciliation system
- Customer debt management
- Service area configuration
- Push notifications
- Bottle deposit tracking
- Full audit trail
- Priority support
Frequently Asked Questions
Yes! While Telegram bots enhance the experience for customers and couriers, you can use Havza with just the web dashboard, operator panel, and mobile app.
The Free plan supports up to 2 couriers. The Pro plan (300,000 so'm/month) supports unlimited couriers with full performance tracking and analytics.
Yes! Havza has a full-featured mobile app for iOS and Android. Admins get business analytics, operators can create orders on the go, and couriers have a dedicated delivery dashboard with push notifications.
Yes! Multi-branch support is available on the Pro plan. Manage separate branches with their own inventory, service areas, operators, and couriers — all from one account.
Havza supports recording payments via cash, card, POS terminal, and bank transfer. The system automatically tracks customer debts, overpayments, and generates full payment history.
Absolutely. We use enterprise-grade encryption (JWT with RS256), rate limiting, and role-based access control. Your data is backed up daily and stored securely with 99.9% uptime guarantee.
The platform supports Uzbek (Latin & Cyrillic), Russian, and English. Both the web dashboard and Telegram bots are fully multilingual.
Yes! Contact us to schedule a personalized demo and see how Havza can transform your business. We also offer a trial period for new customers.
Havza tracks returnable bottle deposits automatically. When water is delivered, the system records bottle charges, and when empty bottles are returned, refunds are processed. Everything is linked to the customer's balance for transparent accounting.
Yes! The Pro plan supports bulk order import from Excel spreadsheets. Upload your file, map the columns, and Havza creates orders automatically. You can also download templates for easy formatting.
At the end of each day, couriers submit a reconciliation report showing expected vs actual cash, bottles, and deliveries. Admins can review, approve, or flag discrepancies — ensuring full accountability.
Havza provides revenue trends, order status distribution, courier performance rankings, customer debt analysis, geographic heat maps, payment method breakdowns, and order source tracking. All reports can be filtered by date range and exported to Excel.
Ready to Transform Your Business?
Get in touch with our team